Need a Hand?
Bug reports, account issues, purchase problems, or general feedback — our Discord is the fastest way to reach the Ball Guys team. Join up and open a support ticket, and we'll get you sorted.
Join the Discord & Open a TicketBefore You Open a Ticket
How do I get support or report a bug?
Join our Discord server and open a ticket through the support channel. Include your platform (iOS/Android), a description of the issue, and screenshots or a video if you have them — it helps us fix things faster.
I lost progress or a purchase didn't go through — what do I do?
Open a support ticket in Discord with your purchase receipt or account details, and we'll investigate and restore what's missing.
Can I suggest a feature or give feedback?
Absolutely — the Discord is also where we collect feedback and feature requests directly from the community.
I want to stream Ball Guys — is that a support question?
Not quite! Check out our streamer program page for how to get greenlit and start streaming.
Still stuck? Join the Discord and open a ticket →